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Medical Records Frequently Asked Questions

Who can sign the Release of Information form?
Any of the following people can sign the Release of Information form:

  • Patient - 18 years of age or older
  • Medical Power of Attorney (must state it includes medical information)
  • Healthcare Surrogate
  • Legal next of kin

Can I get all of my records from the Medical Records Department?
No, certain records must be requested from the following departments.

  • Radiology films
  • Nuclear Medicine films 
  • Wound Care records
  • Cardiology films

Please call (727) 953-9100 for more information.

How long does the hospital keep my records?
We keep your medical records for 10 years.

How long will it take you to process my request?
We generally take 4-5 business days to fulfill your medical records request.

Can you send my medical records to my doctor for me?
Yes, we will be happy to fax or mail your records to your doctor's office or treatment center. Please indicate this information on the Release of Information Request form.

Is there a charge for copying my medical records?
Typically, we do not charge to make copies of your medical records. However, there are times when we will charge $1 per page. We will contact you if we must charge a fee for copying your records.

Can I request a copy of a birth certificate from you?
No, patients needing birth certificates should contact:

The Office of Vital Statistics
Center Bay Office Building
4175 East Bay Drive, Suite 160
Clearwater, FL 33764
(727) 507-4330
Hours of operation are Monday-Friday, 8 a.m.-5 p.m.

I have additional questions. Is there a number I can call to talk to someone?
Yes, please call (727) 953-9100, and we'll be happy to assist you.